Your information
How we use the information you share with Greenwire, and how you choose whether to receive offers.
Draft notice: the legal company details, service-provider details and retention periods are still being confirmed before launch.
The form collects your name, email address, selected product or inspection service, and any project details you provide. A phone number is required for sample-report requests and optional for other enquiries. We also record whether you choose to receive email offers. Please provide only the information needed to discuss your request.
We use your details to answer your enquiry, discuss your project and prepare the sourcing or inspection service you request. Enquiry replies do not depend on a marketing opt-in. Your selected sample report is emailed to you when it is available for automatic delivery; the form tells you if it cannot be sent automatically.
Valid enquiries are saved in a private record and synchronised with Greenwire’s local master contact file. We also create or update a contact record in MailerLite so our team can manage your enquiry and follow up. A contact record does not by itself authorise marketing emails.
The optional “I want to receive offers by email.” checkbox is unchecked by default. Only people who choose it receive marketing offers. Leaving it unchecked does not prevent an enquiry reply or a requested sample report. You can withdraw your choice using the unsubscribe link in an offer email or by contacting us.
The Greenwire team handling your request works in Hangzhou, China. Enquiries reach our contact inbox, and authorised team members use the private contact records. MailerLite, our email provider and our hosting provider process information needed to provide their services. The provider details and retention periods will be completed in this notice before launch.
The WhatsApp popup lets you prepare a message on this page. It opens WhatsApp only when you choose to continue; you send the message there. That conversation is handled under WhatsApp’s own terms and privacy notice. Map links and other external links also open separate services.
Essential technical information is used to serve pages, process requests and limit abuse. Submission limits use salted hashes of email and network addresses with counters that expire within one day; these counters do not store the original addresses. Hosting and email providers may also keep technical logs. Do not include passwords, identity documents or confidential customer records in a general enquiry.
To ask about information you have shared, request a correction or deletion, withdraw your marketing choice, or ask how long information is kept, email contact@chinagreenwire.com. Include enough information for us to find the relevant enquiry.
Write to the Greenwire team: contact@chinagreenwire.com
Quality control & sourcing in China
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